Privacy Policy

Valtin Herbal Pvt. Ltd. ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store and protect your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and purchase history
  • Information provided when contacting customer support

We may also automatically collect certain technical information, such as IP address, browser type, device information and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Confirm and communicate order details
  • Process payments through authorized payment service providers
  • Provide shipping and delivery updates
  • Improve our website, products and services
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways.

Valtin Herbal Pvt. Ltd. does not intentionally store complete card, UPI or other sensitive payment credentials on its own servers. Payment information may be processed and handled by the relevant payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers where required to operate our business, including:

  • Payment gateway providers
  • Courier and logistics partners
  • Website and technology service providers
  • Customer support service providers
  • Government or regulatory authorities where legally required

We do not sell your personal information to third parties.

6. Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

8. Your Rights

Subject to applicable law, you may request information regarding the personal data we hold about you and may request correction or deletion where applicable.

For privacy-related requests, please contact us.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent as required under applicable law.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

Valtin Herbal Pvt. Ltd.
Pharma Arcade, Dumartari, A-07
Raipur, Chhattisgarh, India

Phone: +91 9302341119
Email: Support@valtinherbal.com